Free Shipping: if an item is eligible for free shipping it will be indicated on the items page
Rural areas may not qualify for free shipping
If you place an order and do not qualify for free shipping you will be notified and additional payment will be required before your item is shipped
Purchases are considered delivered and complete once shipped, not once received by the customer
All items shipped will be shipped with a declared value of $100
This means in the event of a lost or damaged shipment you will only receive $100 as compensation
If you would like your shipment insured at full value please contact us for an insurance quote
Shipping insurance is highly recommended for scooters, e-bikes and EUCs
If you have a preferred shipping company please indicate it upon checkout. Use of a different shipping company may result in extra charges.
Large shipments, such as e-bikes or large scooters may require pick up ,This is most likely for rural areas. You will be contacted after your order is placed if this applies to you.
Packages will be sent out within 1 – 2 business days after full payment is received.
We will notify you as soon as your shipment is sent and provide you with a tracking number by email.
For any unseen circumstance where we cannot ship your item out promptly you will be contacted immediately.
