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- Free Shipping: if an item is eligible for free shipping it will be indicated on the items page
- Rural areas may not qualify for free shipping
- If you place an order and do not qualify for free shipping you will be notified and additional payment will be required before your item is shipped
- Purchases are considered delivered and complete once shipped, not once received by the customer
All items shipped will be shipped with a declared value of $100
- This means in the event of a lost or damaged shipment you will only receive $100 as compensation
- If you would like your shipment insured at full value please contact us for an insurance quote
- Shipping insurance is highly recommended for scooters, e-bikes and EUCs
- If you have a preferred shipping company please indicate it upon checkout. Use of a different shipping company may result in extra charges.
- Large shipments, such as e-bikes or large scooters may require pick up ,This is most likely for rural areas. You will be contacted after your order is placed if this applies to you.
- Packages will be sent out within 1 – 2 business days after full payment is received.
- We will notify you as soon as your shipment is sent and provide you with a tracking number by email.
- For any unseen circumstance where we cannot ship your item out promptly you will be contacted immediately.