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FAQ
Why Choose Velotric E-Bikes?
Velotric is a premium electric bike brand known for combining innovative technology, high safety standards, and long-range performance. Their lineup includes commuter, cruiser, fat tire, folding, and hybrid e-bikes designed for everyday riders and outdoor adventurers.
Are Velotric e-bikes good?
Yes. Velotric e-bikes are widely known for their powerful motors, long battery range, and advanced riding technology like SensorSwap™ and ComfortMax™ design. They are built for riders who want reliability, comfort, and strong performance for commuting or recreation.
What warranty does Velotric offer?
Velotric e-bikes come with a 2-year manufacturer warranty, covering key components such as the frame, motor, battery, and electronics. This warranty provides peace of mind and support for long-term ownership.
Are Velotric e-bikes UL certified?
Yes. Velotric bikes are UL-certified, meaning the electrical systems and batteries meet strict safety standards. This certification ensures safe charging and reliable battery performance.
What is the range of Velotric e-bikes?
Depending on the model and riding conditions, Velotric e-bikes can travel up to 60–75 miles (95–120 km) on a single charge. Range varies based on terrain, rider weight, assist level, and weather.
What motor power do Velotric e-bikes use?
Most Velotric models use powerful 500W or 750W hub motors, delivering strong acceleration and smooth pedal assist for city riding, hills, and longer trips.
Are Velotric e-bikes waterproof?
Velotric e-bikes are designed for real-world riding conditions. The batteries are IPX7 waterproof, while the bike components are IPX6 water-resistant, allowing safe riding in rain and wet environments.
What types of Velotric e-bikes are available?
Velotric offers several types of electric bikes for different riding styles:
- Cruiser E-Bikes – Comfortable upright bikes ideal for relaxed rides.
- Commuter E-Bikes – Designed for daily city travel and commuting.
- Fat Tire E-Bikes – Perfect for snow, sand, trails, and rough terrain.
- Folding E-Bikes – Compact and portable for urban living.
- City E-Bikes – Built for fitness and everyday exercise.
- Mountain / Hybrid E-Bikes – Versatile bikes that handle both trails and roads.
What is SensorSwap™ technology?
SensorSwap™ is Velotric’s unique riding technology that allows riders to switch between torque sensor mode and cadence sensor mode, giving more flexibility in how the pedal assist feels during a ride.
Where can I buy Velotric e-bikes in Canada?
Velotric e-bikes are available through authorized retailers such as EZbike Canada, where riders can get expert advice, professional service support, and warranty assistance.





























































