Shipping policy

  • As a Canadian business based in Toronto, we ship Canada-wide free of charge! Shipping to Eastern Canada takes an average of 1-2 business days, while Western Canada takes 4-6 business days. For more information on estimated shipping times within Canada, feel free to call us.
  • Free Shipping: if an item is eligible for free shipping it will be indicated on the items page
    • Rural areas may not qualify for free shipping
      • If you place an order and do not qualify for free shipping you will be notified and additional payment will be required before your item is shipped
  • Purchases are considered delivered and complete once shipped, not once received by the customer
  • All items shipped will be shipped with a declared value of $100
    • This means in the event of a lost or damaged shipment you will only receive $100 as compensation
    • If you would like your shipment insured at full value please contact us for an insurance quote
    • Shipping insurance is highly recommended for scooters, e-bikes and EUCs
  • If you have a preferred shipping company please indicate it upon checkout. Use of a different shipping company may result in extra charges.
  • Large shipments, such as e-bikes or large scooters may require pick up ,This is most likely for rural areas. You will be contacted after your order is placed if this applies to you.
  • Packages will be sent out within 1 – 2 business days after full payment is received.
  • We will notify you as soon as your shipment is sent and provide you with a tracking number by email.
  • For any unseen circumstance where we cannot ship your item out promptly you will be contacted immediately.