Refund/Cancellation Policy

  • A refund is on any cancelled order that has not been fulfilled
  • Refunds for any regular order are eligible for a full refund before they are shipped
  • Refunds for pre-orders:
    • Regular pre-orders may be eligible for a full refund
    • Special pre-orders may not be eligible for a refund or full refund. At most a 50% refund is the highest refund possible for special pre-orders.
  • For refunds by credit card, PayPal or any other method where fees are incurred, the fees are the responsibility of the customer and will not be refunded.