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- A refund is on any cancelled order that has not been fulfilled
- Refunds for any regular order are eligible for a full refund before they are shipped
- Refunds for pre-orders:
- Regular pre-orders may be eligible for a full refund
- Special pre-orders may not be eligible for a refund or full refund. At most a 50% refund is the highest refund possible for special pre-orders.
- For refunds by credit card, PayPal or any other method where fees are incurred, the fees are the responsibility of the customer and will not be refunded.