Every new E-bike comes with our industry's best warranty and loyalty program - EZCare. Once your E-bike is registered, we provide each original retail purchaser a warranty against defects in materials and workmanship, being stated as the following:

2 Years

- Frames 

- Motor

- controller

1 Years

- lithium-ion batteries (1 year or 10000km which comes first)

- All suspension linkage components, including bearings, rocker link, and hardware. 

This warranty does not cover:

- consumables such as tires. 

- Improper follow-up maintenance. 

- Installation of components, parts, or accessories not compatible with the E-bike as sold. 

- Damage or failure due to accident, misuse, abuse, or neglect. 

- Failure to properly charge, store, or use your battery may void the warranty and may cause a hazardous situation.